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Reporting

We offer the following computer processing/on-line services utilizing a State-of-the-Art AS-400 Server:

First Wireless computer processing/on-line services utilizes a proprietary program designed specifically for the wireless industry. Our AS-400 server has the processing, communications, printer and disk storage capacity to handle all of our customer's wireless requirements. In addition to the following, we can modify or develop custom/proprietary reports. Sample reports are available on request. Real time reports that can be generated daily, weekly, monthly and quarterly include:

  • Model/SKU
  • Location or region
  • By repair/fault code
  • Repair trends
  • ESN
  • MSN
  • Order #
  • Date received
  • Date shipped
  • Returned materials
  • un-repairable monitoring
  • Cycle time
  • Turnaround time
  • On hand inventory
  • Parts usage
  • OEM repair turn around
  • Returned (RA) materials




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